Tilbury Auto Sales is a certified TECH-NET Professional Auto Service facility. TECH-NET is The Elite
Performance Network of top quality repair shops. Tilbury Auto Sales is committed to serving you, our customer, with professional automotive service and maintenance at a reasonable cost with qualified technicians.
We use quality CARQUEST Auto Parts, guaranteed coast-to-coast. We stand on sound business principles and uphold high ethical standards.
Our goal is to make your automotive service and maintenance experience friendly and successful.
AS A MEMBER OF TECH-NET PROFESSIONAL AUTO SERVICE WE AGREE TO:
- Recommend corrective and maintenance services and explain to the customer
which of these is required now to correct existing problems and which are for
preventive maintenance.
- Offer customers a price estimate for work to be performed.
- Obtain prior authorization for all work done, in writing or by other means
satisfactory to the customer.
- Make every effort to keep the customer informed about appointments and
completion deadlines
- Furnish an itemized invoice for parts and services, priced fairly, which clearly
identifies any used or remanufactured parts. Replaced parts may be inspected
upon request
- Furnish or post copies of any warranties covering parts or service. Use quality
CARQUEST Auto Parts, guaranteed coast to coast.
- Provide and honor CARQUEST manufacturer warranties.
- Exercise reasonable care for the customer’s property while it is being serviced.
- Make every effort to fix the customer’s vehicle right the "first time".
- Maintain a system for fair settlement of customer’s complaints.
- Cooperate with established consumer complaint mediation activities.
- Uphold the high standards of the profession and seek to correct any or all abuses
within the automotive industry.
 
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Come See Our Service Staff:
Ron Martinello, Debby McLean, Shelly Lepine, Gary Stacey and Hank Bodkin.
Contact Auto/RV Service:
R.V. Parts and Accessories:
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